The Exchange Online administrator can increase this period to 30 days. After you recover an item, you can find it in your Deleted Items folder and then move it to another folder.īy default, you can find deleted emails in Outlook for 14 days in the Recoverable Items folder.Select the item you want to recover and click Recover Selected Items.In Outlook, click the Folder tab, and then click Recover Deleted Items.To access the "Recoverable Items" folder, follow these steps: This is where Outlook keeps permanently deleted files, emails or events. If you purge an item from the "Deleted Items" folder, you can find it in the "Recoverable Items" folder. If you have an IMAP account, you might be able to recover items from the Trash folder. Without Exchange Online, you can't recover an item that's been permanently deleted or deleted from the Deleted Items folder. Office 365 support site notes that if you don't have an Exchange account (for example, you're using Outlook to connect to an IMAP or POP account), you will have some trouble with recovery. The Exchange Online administrator can set the retention policy for this folder, but don't count on your files being there forever.
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